Live demo

We built this for Simplyhealth

This isn't a slide deck. It's a working AI agent that handles cash plan claims, what's covered on dental, optical and therapy, adding partners and dependants, plan changes and the 24/7 online GP. Try it.

Try the Simplyhealth AI agent

Ask it about submitting a claim, what your plan covers, adding a partner or dependant, switching your plan, or how to book the online GP.

How do I submit a claim with my dental receipt?
What does my plan cover for physio and optical?
How do I add my partner to my plan?
Can I switch to a different plan?
How do I book the 24/7 online GP?
I'm an HR admin, how do I manage my team's plan?
Call the voice agent
+44 7578 308091 ยท UK number

What Lorikeet can deliver for Simplyhealth

Built for the cash plan member journey, from receipt upload through reimbursement, with FCA-aware guardrails throughout.

Member-aware conversations

Members ask in their own words. The agent understands claims, plan benefits, dependants, the SimplyPlan app and the online GP.

All channels available

The same AI brain across chat, voice and email. Consistent answers about claims, cover and the SimplyPlan app.

Regulated content built in

FCA-aware guardrails keep the agent off promising claim outcomes and out of clinical advice. The claims team always has the final say.

24/7 availability

Members don't wait for office hours. Claim status, plan questions and dependant changes around the clock.

Ready for your systems

In production this connects to your policy admin, claims engine, the SimplyPlan app and your employer onboarding tools.

Deploy in days

This whole demo went up in hours. Your production launch can be just as quick.

How we built this for you

This demo? Built from scratch for Simplyhealth. Real logic for real member scenarios.

1

Mapped your scenarios

Submitting claims, what's covered, adding dependants, plan changes, the online GP, employer plans. All covered.

2

Added your knowledge

Help and support articles imported live from simplyhealth.co.uk: claims, benefits, managing your plan, the SimplyPlan app and joining.

3

Set the safety controls

FCA-aware guardrails. No promised claim outcomes. No clinical advice. Online GP signposting for anything medical.

4

Went live

Chat is working right now. Ready to plug into your policy admin, claims platform and SimplyPlan app.

Ready to add the world's best CX AI?

Connected to your real member data, claims engine and SimplyPlan app. This sandbox is just the start.

Finish setting up your sandbox

Or discuss with our experts.